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17 October 2019

5 Top Tips

By Tony Payne, Chair, Learner Voice Practitioners Network

We are often asked for feedback on an app, online deliveries or how your bins were collected.

Are you the sort of person who “smashes” the like button on YouTube or completes reviews on Trip Advisor? How does this type of feedback loop mirror itself in the world of FE?

Does your college constantly ask learners for feedback without a comprehensive strategy of why you are asking them? What do you do with all these opinions and how do you tell students what has been done? What do you do with good news? These are some key questions you need to be asking.

In the current climate, the complex nature of Learner Voice and where youth social action should fit throws up many questions. The way college’s hear about students experience in the classroom, as well as their wider expectation of the college environment gets tougher and tougher, as fewer colleges have a dedicated resource to support representatives and less time for wider enrichment.

Developing and supporting learner feedback is key to the success of any college. AoC is pleased to offer a day of training in conjunction with the Learner Voice Practitioners Network which will cover the why, what and how of current learner voice best practice, with a chance to reflect and share how your college operates.

The training is led by experienced sector practitioners Tony Payne and Laura Pike who will facilitate the day to ensure staff leave with renewed focus and plenty of new ideas for the year ahead.